Lately, there seem to be many more reports of fights between guests at Walt Disney World (to say nothing of the fights that occur on flights). With ubiquitous camera phones, you can see people hitting the aisle of the plane or in the parks. I find it quite annoying and wanted to share some ideas.
Speaking as an official old man, this misbehavior reminded me of reading “Goofus and Gallant” in “Highlights for Children” as a child. Gallant was always polite and attentive to others, Goofus was the opposite: self-centered and sometimes downright mean. The characters in Romper Room’s “Do-Bee” and “Don’t-Bee” were similar (expensive, I’m really old, right?). The goal of each couple or character was to show us good manners versus bad ones; in other words, we model how we could and should behave and interact with others in society.
As you visit Walt Disney World, you’ll see examples of good and less-than-good behavior. And if we look in the mirror, it is correct to say that we have all been “there” at one time or another: we understand that a long day under the hot sun can turn beautiful people into moody, dehydrated, -so-here-with-a -child-of-two-year-old-screams ”with short fuses.
But when we are in the happiest place in the known universe, it seems we could benefit by expanding our ways and treating our guests a little better. After all, we all want the same things: a memorable visit, a fantastic vacation and lots of family enjoyment.
JUST FOR FUN (emphasized), this line of thinking led me to draw up a highly subjective list comparing what I call Ideal Guest Behaviors (IGB) and Less Than Ideal Guest Behaviors (LTIGB). Honestly, I don’t think any of us can show ideal behavior for guests at all times, but JUST FOR FUN (he repeated) this is what I thought (you may have your own comments to add to the following comments, but nothing grumpy, please).
In the parks:
IGB: is courteous to cast members, complies when asked or instructed.
LTIGB: Responds to cast members saying out loud, “That’s not what Walt would want me to do!”
IGB: allows the little ones to stand in front of them in the performances.
LTIGB: believes that others should be taller if they want to see better in performances.
IGB: Observe social distancing as much as possible while waiting in the queue for rides or food.
LTIGB: He thinks that by crowding the people in front of him, the line will move faster.
IGB: Avoid fences and other areas and items not intended to sit.
LTIGB: Sits on anything that doesn’t move, including fences, trash, and resting guests.
IGB: Pay extra attention when pushing a stroller through a crowd so as not to trip over others or hit someone’s ankle.
LTIGB: uses the stroller as a battering ram to go through the crowds and, most importantly, enjoys other people’s shins, and often adds, “I’m sorry!” as they smile and continue their magical path.
While using transport:
IGB: Offers a seat to other people who want or need to sit.
LTIGB: He’s still sitting because he’s tired after a day of pushing a stroller into other people’s canes.
IGB: Follow directions when the monorail says, “Please stay away from doors” and “Please stay away from doors.”
LTIGB: Doesn’t “to stay away from doors.”
At the hotel:
IGB: ensures that the door of the hotel room closes quietly when leaving or entering.
LTIGB: Comes in and out frequently, allowing doors to hang, usually after midnight.
IGB: Speaks quietly in the hallways, aware that others may be sleeping or resting.
LTIGB: Holds conversations with a voice that can be heard from the lobby.
IGB: You know that lack of staff can affect mouse maintenance schedules.
LTIGB: He complains that Mousekeeping “wasn’t what it used to be” and recalls “that time we visited when every night our room had free Mickey balloons with a nice greeting, towel animals in bed, the smell of the Polynesian lobby the air, a free bottle of wine with a charcuterie table and that good chocolate that can no longer be obtained ”.
In the fast food dining service:
IGB: return the tray, throw away disposable items, table towel towels with napkins, so you are in shape for the next diners.
LTIGB: Leave the tray full of chips on the table, plus a spot of tomato sauce on the chair where you don’t see it until you stand up and someone says, “Looks like you sat in a sauce of tomato ”.
At the breakfast buffet:
IGB: Don’t take all the bacon.
LTIGB: Take all the bacon. Each. Single. Time.
I’ve exaggerated here in an attempt to make a fun point, but I intend to do better on our next trip. And that includes leaving you some bacon.
Any other tips that come to mind to show ideal behaviors to guests? Let us know in the comments.