Cast members have always been at the heart of magic at Walt Disney World Resort, creating timeless memories and magical moments for the millions of guests who spend their vacations with us. Over the years, guests have shown their gratitude for our cast by sharing positive feedback about their experiences via emails and posting their photos and thank you messages on their social media channels.
In honor of the 50th Walt Disney World anniversary celebration, we offer an additional way to guests who want to share their positive experiences of the cast members in our parks and resorts. At the touch of a button, guests on the go can now access a new feature via the Walt Disney World 50th Birthday destination guide to the My Disney Experience mobile app. Guests can only select a positive statement and location from an easy-to-navigate drop-down menu that reflects the magic they’ve experienced thanks to cast members at the heart of “The World’s Most Magical Celebration”. Watch this video for information on how the new search feature works.
Whether it’s thanking the cast members for taking the time to share a unique tip, helping to celebrate a guest milestone, or going further to make the guest experience more magical, we like to hear about all the positive experiences that our cast members create every day. This new mobile sharing feature provides an additional way to identify and share these positive interactions with us immediately as you travel. Of course, we still welcome all emails and posts on social media that share specific stories and possible magical moments for cast members;
This is just the beginning! We continue to improve the way guests thank our cast, so we look forward to additional updates and exciting improvements in this mobile cast fulfillment feature in the future.
Be sure to follow Walt Disney World Cast and Community Facebook and Walt Disney World’s Instagram Ambassador to keep up to date with the stories of cast members doing magic.