One of the ways Disney accommodates guests with special needs is through theirs Disabled access service, or EL in short. Customers typically visit Guest Relations at theme parks to sign up for the DAS, which allows guests who have difficulty tolerating prolonged waits at conventional queues the ability to book return schedules for attractions and rides.
Earlier this year we learned that Disney would launch new services to make the DAS experience more comfortable, including the online chat feature and the ability to pre-register. From today, customers who want to add DAS to their next vacation can do so before the trip online, saving valuable time once in the parks!
The Disney World website has updated the Disabled Access Service page, indicating this now guests can pre-register for the service. Ara, there are two ways to register for DAS: Online before your visit with a live video chat or the day at Guest Relations locations in theme parks. Please note that live video chats are currently only available in English.
Guests can register at DAS 2 to 30 days in advance of the park visit. Once purchased, DAS is valid for up to 60 days. Once purchased, customers can also start booking the attraction return times. If you sign up for DAS before your visit, you can book up to two one-hour return windows between 2 and 30 days before the visit to the park. These 2 reservations before arrival are in addition to return times, you can book during the day of your visit to the park.
You can also continue to sign up for DAS in person at Guest Relations once you enter the park. Another news that will arrive this fall for customers who use the DAS program includes the possibility of doing so reserve, exchange, redeem, or cancel DAS return times using the My Disney Experience app using a smartphone or other smart device. We will be watching this feature with the arrival of Genie +.
We will be watching Disney World’s DAS program for the next few weeks, especially with the launch of the Genie + program will take place on October 19th. Be sure to follow all the latest information to help you plan your next Disney World vacation.
Click here for information on what holiday park steps are already starting to fill up at Disney World.
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