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Using DAS with Remy’s Ratatouille Virtual Adventure Queue: TouringPlans.com Blog


There is a fun addition to EPCOT. It’s so cute that I didn’t even think about how all these RATS are in a KITCHEN. I think it’s the perfect addition to the world showcase.

When a new attraction opens in a Disney park, there are some learning curves. EPCOT’s newest attraction, Remy’s Ratatouille Adventure, uses a virtual queue to help you make long queues and control your audience. So what does this mean and how does it affect me if someone in my family or I use the Disability Access System (DAS). Haven’t you mounted yet? Don’t worry, this is a spoiler-free article.

Virtual queue

What: A reservation for a boarding pass for the journey made with your phone via the MyDisneyExperience app. Instead of waiting for hours on a physical line, you will be given a select time to return to the attraction.

Who: Any guest who has a park reservation for EPCOT on the day you want to ride.

How: Open the MyDisneyExperience app at 6:55 p.m. Click to join the virtual queue. It will show you the people in your travel group who have a valid EPCOT ticket and park pass. If correct, click this button. Then, at 7:00 a.m., click Refresh and join the queue. Fingers crossed to enter.

Now what: If you do not get a boarding pass, try again at 1:00 (you must be in the park). It didn’t fill up at lightning speed at 1:00, so you should be luckier.

If you have obtained a boarding pass, wait for the call time and go to the queue. They will scan your band to verify that the time of your boarding pass has been called and direct you to your line.

Virtual queue with DAS

What: A reservation for the trip made with your phone AND a customer registered in a DAS accommodation.

Who: Any guest who has a park reservation for EPCOT on the day they want to ride and has DAS accommodation registered in the parks.

How: Open the MyDisneyExperience app at 6:55 p.m. Click to join the virtual queue. It will show you the people in your travel group who have a valid EPCOT ticket and park pass. If correct, click this button. Then, at 7:00 a.m., click Refresh and join the queue. Fingers crossed to enter.

Now what: If you do not get a boarding pass, please try again at 1:00 (you must be in the park). It didn’t fill up at lightning speed at 1:00, so you should be luckier.

When: When you are called for the boarding pass (you can continue to check the app), head to the French Pavilion, where Remy’s Ratatouille Adventure is located. If it’s delayed, don’t worry. Like your DAS, you can arrive at any time after the call of your boarding time.

On: If you have a DAS, you will go directly to the Lightning Lane sign beyond the source and tell a cast member that you have a DAS. They will scan all the magic bands, cards or phone to check your boarding pass. They will then scan you at the contact points and direct you to the alternate entry. Then your adventure begins! Be sure to look closely at the wallpaper, it is very beautiful!

If you use the alternate entry, you will not see the entire traditional queue. There is a very well done rooftop scene, but not necessary to enjoy the adventure.

Frequently asked questions

If I have a DAS, do I need the virtual queue?

Yes, everyone needs the virtual queue. The DAS only provides access to the alternative ticket at boarding time (or later).

If I have a boarding pass and a DAS can I be late?

Yes, just like a normal DAS return time, the boarding pass is a start time. If you delay returning, you will be fine. Although I have heard guests say that this is true for all guests, I cannot confirm that. Only guests with DAS can be sure of this.

If I have a DAS can I drive several times?

Unfortunately no. The virtual queue only allows one trip a day. However, check at the end of the day if they have opened standby mode. Sometimes it has been a happy surprise!

What if I am in a wheelchair or ECV?

The attraction is fully accessible. You can bring your ECV into the queue and a cast member will guide you. If you are in a wheelchair, they have a special rat just for you, you don’t need to transfer it.

What are sensory concerns?

The trip requires 3D glasses, there are 2 places where they splash water, an area where you feel heat, a short spin sequence and it uses many screens that have caused some to experience motion sickness. The trip isn’t very strong, but I always recommend headphones if you’re worried, as there may be some strong effects.

What if I’m the size of Pooh?

The rats you pass by have a small divider to define 3 seats, but most should be able to move comfortably.

I hope you enjoy this latest adventure at World Showcase. Good trip!

Do you have any questions about Remy’s Ratatouille Adventure accessibility options? Let us know in the comments.

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