DISNEY

How the Disneyland Resort cast gathered to open the holiday “is a small world.”


When the floods closed the “It’s a Small World” vacation at Disneyland Park, just hours before he returned as part of the Disneyland Resort vacation, there were some doubts about whether the necessary repairs could be completed in time to allow to the beloved. attraction to open at all these parties. But a powerful team of cast members from multiple lines of business came together to repair and replace the damaged machinery in record time, allowing the attraction to reopen to excited guests on Monday, December 6th.

“This attraction means Christmas for the resort, so it gave us something to look forward to,” said Jason Tomlin, Ride Control Engineering manager at Disneyland Resort. His team of engineers went into action with dozens of other members of the cast as soon as it was discovered that the underground maintenance room of the attraction’s charging station, called “the pit”, was flooded. on November 10 when the attraction was filling up. When the crash was noticed, the area housing almost all of the driving control machinery and electrical equipment was submerged under at least 7 feet of water.

“When I first heard it, I thought, ‘This can’t be right.’ ‘recovery effort between about 20 different teams (many of its members pictured above).

The day after the flood, “we put together a recovery team with representation on all key business lines,” said engineering services director Jason Lovelace. “I asked the group to work to reopen in four weeks. At the time I knew it was unlikely due to the extension of the work in advance, but the team never blinked.”

The first step was to pump more than 200,000 gallons of water from the 57-year-old attraction and consider the area safe before the damage could even be assessed.

A dehumidifier is lowered with a crane to help dry an underground maintenance room after the flood.

With the holidays just a few hours away, “I don’t think you could have planned for this to happen at a worse time,” Jason said. In fact, as celebrities recorded their segments for the TV special “The Wonderful World of Disney: Magical Holiday Celebration” in the light of the thousands of lights in the attraction, a giant dehumidifier had just been lowered with a crane to dry the area. . Teams then began inspecting the equipment to determine which parts could be cleaned and recovered and which needed to be replaced, a complicated task due to the challenges of the global supply chain. As many spare parts stored in the pit were also ruined, the team contacted their “little world” of partners at Disney theme parks around the world, among other sources, to find essential parts.

“It was really a team effort with everyone focused on the same goal,” Joelle said. As a result, the works, which were initially expected to last several months, were completed in less than four weeks. “It’s such an iconic piece for the holidays, and not having it would have been heartbreaking, especially after the last year we’ve had,” he said, adding that it’s one of the favorites for the holidays with the their own children, ages 6 and 3. .

Meanwhile, members of the cast located outside the attraction worked for weeks to alleviate the disappointment of the guests by offering to take their photos against the iconic façade, exchanging pins and even creating a sea of ​​bubbles for the children to play with. . “When I shared with a group of cast members we can now tell guests that the attraction [is reopening]”Everyone was excited,” said Tyler Carter, director of production for Fantasyland Attractions. “No one thought that was possible, so it’s really a Christmas miracle.”





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