DISNEY

NEWS: $ 5 Million Claim Claims for Disneyland False Keys


Earlier this year, Disneyland launched Magic Key, a program that replaced its system of annual season ticket holders that was suspended during its extended closure from March 2020 to April 2021.

Magic Key Lounge at Disneyland Resort

The Magic Key has many similarities to the old annual season ticket holders program, but one important difference includes that key holders must book park reservations before their visit. This change also affected one-day ticket holders, who now also have to book a park reservation in addition to their valid theme park ticket to enter Disneyland or Disney California Adventure.

Orange County Register has reported that some people are taking legal action against Disneyland and its new Magic Key program. Last month, magic key holder Jenale Nielsen filed a lawsuit in Orange County High Court. Nielsen’s lawyers are seeing the case certified as a class action by the U.S. District Court, although as of this writing, this step has not been taken.

Sleeping Beauty Castle

Under a $ 5 million lawsuit on behalf of all pass holders, Nielsen claims that Disneyland had falsely advertised its Magic Key passes, claiming that Disney had relegated “Magic Key Holders” to “second-class” ticket holders. artificially limiting Magic Key reservations and the number of pass holders they can visit on any given day. “

Disneyland

Not long after Magic Key passes went on sale, the $ 1,399 top-tier Dream Key sold out, followed by the second highest tier a month later. Since then, there has been a widespread lack of reservations available for a pass that has no lock dates. However, even though dates are “sold out” to key holders, daily entries would often show availability on those same “sold out” dates.

Disney California Adventure

The lawsuit states that “” Since Disney announced and promised that there would be no ‘locks’ for dream key holders, Ms. Nielsen was surprised, “and that” Nielsen reasonably believed that “no blockages” meant he could use his dream key as long as the parks weren’t in the capacity. “

There are so many interesting things for the new year!

As the parks were technically out of capacity (due to the daily tickets available for purchase), Nielsen believes that the problem was not that Disney had reached its capacity and therefore could not provide reservations to their Dream Key Holders … The problem was that Disney had decided to block reservations so that they would only be available for new purchases and not available to Dream Key Holders.

Carrer Carrer Major

We look forward to hearing from you as we go along and let you know if we have any news!

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