The Union addresses delays in Disneyland cast members receiving lost shift pay due to COVID-19

The ongoing COVID-19 pandemic continues to have an impact on Disney parks. From facial mask mandates to delayed reopening, the theme park experience still seems a little different from what guests are used to.

Disneyland facial mask sign

But the effects of the pandemic are also affecting cast members in multiple ways, and one union has highlighted one of those impacts this week.

Workers United Local 50, which represents food service workers at Disneyland Resort, posted a post on Facebook this week stating that “Disney’s response time to COVID submissions” sent by cast members eligible to pay for lost shifts “is delayed”.

Source: Workers United Local 50 Facebook page

According to the union, cast members are entitled to pay for lost shifts over a two-week period with a confirmed case of COVID-19. To receive this payment, the Cast Member may be asked to submit documentation through the HUB, the Cast Member’s online portal. At present, it appears that Disney’s response time to these requests has been delayed.

Member of the pastry cast at Disneyland

While Disney says it is putting more resources into addressing this issue, the union recommends that its members call and wait for retention times if they can.

Main Street, USA at Disneyland

We will continue to watch this story, as well as other Disneyland Resort news and announcements.

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